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Recognizing a Decade of Partnership with Chesterfield County, Virginia Community Services Board

  • Writer: Olivia Hugentobler
    Olivia Hugentobler
  • 17 hours ago
  • 2 min read
Plaque with "2025 Service Partnership Award" text, gold on black, given to Shawn Frasier by Chesterfield Community Services Board, dated March 12, 2026.
In recognition of outstanding collaboration and commitment, Pinnacle was awarded the 2025 Service Partnership Award by the Chesterfield Community Services Board on March 12, 2026.

We’re thrilled to announce that Pinnacle Health Informatics has received the Partnership Award from Chesterfield County, Virginia Community Services Board. While we truly appreciate this recognition, what really matters to us is what it stands for: a lasting partnership focused on tackling real challenges, improving data access, and driving better outcomes.


For over 16 years, we've had the pleasure of working with Chesterfield County to enhance their electronic health record systems, from Profiler to Avatar NX, transforming how information is managed and used throughout the organization.


Throughout this journey, our aim has been clear: to make data more accessible, reliable, and actionable. By offering optimized data solutions and reporting capabilities, we’ve been able to deliver faster insights and more informed decision-making, all while ensuring day-to-day operations run smoothly.


Two men in a bright room, smiling and discussing something on a laptop. One wears a blue shirt, the other a white shirt, creating a friendly mood.
We believe strong partnerships are built on responsiveness, trust, and consistency.

One standout moment in our partnership came during a significant system transition. As Chesterfield County moved from Profiler to NX, it was vital to maintain access to historical data. Together, we crafted a solution that kept that data seamlessly accessible within the new system, ensuring continuity, compliance, and performance.


Beyond the tech side, we believe strong partnerships are built on responsiveness, trust, and consistency. Whether it’s tackling complex projects or handling everyday needs, our goal is to be a dependable partner that our clients can count on.


We’re grateful to Chesterfield County for their ongoing collaboration and trust. This award reflects what’s possible when organizations come together with a shared dedication to progress.


For any organizations facing similar challenges, whether it’s about modernizing systems, improving reporting, or ensuring data continuity, we’re always here and ready to help move those efforts forward.


 
 
 

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