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  • Writer's pictureShawn Frasier

The Rise of Artificial Intelligence in Behavioral Health

Updated: Sep 21, 2021

Pinnacle Health Informatics has specialized in the behavioral health sector for more than two decades, and throughout our time working with clients we have seen the industry adapt and grow in numerous ways. In the past year and a half specifically, we have seen many changes occur as providers adapted to the COVID-19 pandemic. We saw as telehealth services rapidly expanded, and with it, the use of a technology that has remained somewhat elusive in the medical space: Artificial intelligence.

Although the idea of artificial intelligence (AI) is not necessarily new in the behavioral health sector, it’s progress and need has rapidly grown over the past year. As the demand for behavioral health services grew in response to the pandemic, industries introduced forms of AI such as therapy chatbots and virtual assistants. At the University of Illinois Chicago, researchers are testing an artificial intelligence-powered virtual agent called Lumen. The team will train this tool to provide therapy to patients and help individuals focus on learning cognitive and behavioral skills. This is only the tip of the iceberg for the possibilities of AI in the behavioral health sector.

At Pinnacle Health Informatics, we’re also exploring the use of AI to assist our clients in improving patient care. We’re working to apply the possibilities of AI in integrating data sources such as outcomes, service mixes and assessment result data to analyze how certain factors affect the outcome of patient visits. These AI systems could help providers manage data resources and collect clinically actionable targets that could improve patient care. With properly-structured data and the correct algorithms, these advanced tools may help better predict when certain patients are at risk of self harm, overdose, addiction and other behavioral health issues.

Although this emerging technology is incredibly promising in advancing the behavioral health field forward, AI can only be as great as the data it's trained on. Data integration is a crucial part of developing new technology that can help practices predict trends and treat patients. At Pinnacle Health Informatics, we can assist in collecting and presenting data in an intuitive and understandable manner, allowing you to manage your practice efficiently, predict trends more effectively and advance your practice into the future.

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